Below are the questions we receive the most and their answers. If you feel we still have not answered your question, contact us!
Do you accept insurance?
We do not accept insurance. We are an Out-of-Network provider for most insurance companies. This means we can provide you with a receipt (super bill) which you can send to your insurance company for reimbursement. We encourage all clients who want to do this to call their insurance company first to make sure if your benefits apply.
What are your session fees?
We offer 55-minute appointments with session fees ranging from $140-$210. We offer individual sessions and 4- and 8-session packages.
Can I use my HSA or FSA card for payment?
Our business designation allows for the use of HSA and FSA cards. However, we cannot guarantee that your card will be accepted. In the event that your card is declined, we can also issue you a super bill to submit to your insurance company for reimbursement.
What’s your intake process like?
- Once you reach out to us, our Intake Specialist, Alyson, will call and email you to schedule a free and brief (10-20 minutes) intake call to make sure that we are a good fit to work together. Good fit covers includes but is not limited to: availability for scheduling and the severity of your symptoms can be supported at the out-patient level of care,
- After connecting with Alyson, she will either schedule a free 15-minute phone consult with the clinician that would best meet your needs OR if you’re ready, Alyson will schedule you directly for your first session.
- After scheduling a free consult or booking a first session, Alyson will send you a confirmation email with the date and time of your appointment.
- If you are booking a session, the confirmation email will also contain our address and information regarding setting up your client portal. Please make sure to complete the paperwork through the client portal prior to your first session.
Please note that we do require all clients to keep a credit card on file with us; we only accept MC and Visa. If this doesn’t work for you, we are happy to give you a referral.
Do you work with kids?
At this time, we do not work with individuals under 18.
What issues DON’T you work you work with?
Because we are an out-patient clinic, unfortunately, we would not be well suited to work with the following issues:
- Active suicidal ideation
- Active self-harming
- Active addictions
How many sessions do you recommend?
That’s a difficult question to answer with specifics since this process is so completely dependent upon the individual. The simple answer is that it will take less time the more you practice the skills and mindset shifts that you will learn in sessions. We are not a quick-fix, short-term solution oriented practice.
Typically clients begin with once per week appointments. Clients work with our clinicians anywhere from three months to several years – the healing journey takes time!